This Privacy Policy describes how TebDeals.co.za (“TebDeals”, “we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or use our services.

We respect your privacy and are committed to keeping your personal information safe, secure, and confidential in line with South African law especially the Protection of Personal Information Act (POPIA).

1. Information We Collect

We collect information to provide you with a smooth shopping experience and improve our services. This includes:

a. Personal Information:

  • Full name
  • Email address
  • Phone number
  • Billing and delivery address
  • Account login details (if you create an account)

b. Payment Information:

  • Payment details such as cardholder name or transaction reference.
  • Note: We do not store full credit/debit card details payments are processed securely via trusted payment gateways (e.g. PayFast, PayJustNow).

c. Automatic Information:
When you visit our website, we automatically collect technical data such as:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited, time spent, and referring websites

d. Cookies:
Our website uses cookies to enhance your browsing experience, remember your preferences, and help us understand site traffic. You can control or disable cookies through your browser settings.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process and deliver your orders
  • To send order confirmations, updates, or delivery notifications
  • To respond to your inquiries and provide customer support
  • To improve our website, products, and services
  • To send you exclusive offers, promotions, or newsletters (only if you opt in)
  • To detect and prevent fraud or misuse of our website

3. Sharing Your Information

We respect your trust and we do not sell or rent your personal data to anyone.
However, we may share limited information with:

  • Service providers (e.g. couriers, payment processors, IT support) to fulfill your order or operate our website
  • Legal authorities if required by law, regulation, or court order
  • Analytics tools (e.g. Google Analytics) to understand how users interact with our site

All third parties we work with are required to protect your information and use it only for the purpose it was shared.

4. Data Security

We use industry standard security measures to protect your personal data, including:

  • SSL (Secure Socket Layer) encryption on all transactions
  • Secure servers and firewalls
  • Limited access to personal information for authorized personnel only

While we take all reasonable precautions, no system is completely foolproof and by using our website, you acknowledge that you understand and accept this risk.

5. Your Rights Under POPIA

Under the Protection of Personal Information Act (POPIA), you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communication
  • Lodge a complaint with the Information Regulator (South Africa)

If you wish to exercise any of these rights, please contact us at info@tebdeals.co.za.

6. Data Retention

We keep your personal information only as long as necessary to:

  • Fulfill your orders
  • Meet legal or tax obligations
  • Resolve disputes and enforce agreements

After that, we securely delete or anonymize your information.

7. Marketing Communications

If you opt in to receive marketing or promotional messages, you can unsubscribe at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.

We promise not to spam and will only send great deals and important updates.

8. Third-Party Links

Our website may contain links to other websites. Once you leave TebDeals.co.za, we are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

9. Children’s Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The updated version will be posted on this page with the “last updated” date.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

TebDeals (Pty) Ltd
Email: info@tebdeals.co.za
Phone: (+27) 72 640 3107
Website: https://tebdeals.co.za/